Note: After you have finished clean boot, follow these steps to boot to normal startup.Ī) Press the ‘ Windows + R’ key on the keyboard.ī) In the ‘ Run’ windows type ’ MSCONFIG’ and click ‘ Ok’.Ĭ) On the ‘ General’ tab, click the ‘ Normal Startup’ option, and then click ‘ OK’.ĭ) When you are prompted to restart the computer, click ‘ Restart’ Please follow the link to perform a clean boot: This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. I suggest you to place your computer in clean boot to find if any third party applications conflicting.Ī clean boot is performed to start Windows by using a minimal set of drivers and startup programs. Do you get any error message while opening flash player?.What is the make & model of the computer?.To assist you better, and please provide few details. I would require some more information to assist you better, Thank you for posting your query in Microsoft Community.
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